WARNING: THIS PRODUCT CONTAINS NICOTINE. NICOTINE IS AN ADDICTIVE CHEMICAL.

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How can we help?

Our dedicated team is here to assist you with any questions ofissues you might have.

Contact Info

Email

Email

jdvape.au@gmail.com

Helpline

Helpline

+61435134895

Global HQ

Global HQ

unit 21 / 6-20 braidwood street strathfield south NSW

Quick Answers

How do I verify my product?

Visit our Verification page and enter the unique code fourid on your product packaging's scratch-off label.

What is the warranty period?

We offer a 6-month limited warranty from the date of purchase for manufacturing defects.

Where can I buy official products?

You can purchase directly from our website or find a verified retailer near you using our Store Locator.

My device isn't charging, what do I do?

Try using a different cable and adapter. Clean the chargiing port gently. If issues persist, contact support.

Send us a Message

We usually respond within 24 hours.

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